We strongly believe in treating our customers how we like to be treated ourselves and have built the business on this ethos.
We strongly believe in treating our customers how we like to be treated ourselves and have built the business on this ethos.
We firmly believe in providing our customers with the same level of care and respect that we expect for ourselves, and this principle forms the foundation of our business... But where did it all start?
Let's take a step back in time!
Where it all began...
Way back in the crisp autumn of 1982, as a 16 year old, I started working on a local farm before attending Writtle Collage. I convinced the the farmer to set two sheds aside for me, to indulge my childhood passion for poultry keeping... and so a life long career in the industry began!
Even before this, I had owned a small flock of laying hens , who's eggs I would sell to my teachers at school and to some of the friendly locals. But I had always fancied raising Guinea Fowl and so, whilst working on the local farm, I became the proud owner of fifty. I then had to think, who could I sell them to, but more importantly, how was I going to process them and get them to "oven ready" presentation...
My customers ranged from individuals to restaurants, hotels, and even wine bars. As repeat orders started pouring in, my flock grew to over 500 birds of different ages by the time I was nearing college.
The guinea fowl Enterprise was my introduction into plucking machines especially the dry plucking variety as I needed the bird to look good and offer a good shelf life.
I was in the local young farmers at the time and one of my friends there gave me a Comb Classic that they hadn't used for years. I soon learned the plucking principle and understood the workings of the machine.
After winding down my guinea fowl enterprise, I embarked on my college journey. During the holidays, I would take on additional work to make some extra money by offering my services along with a plucking machine for others in need. It wasn't long before someone approached me, expressing their interest in purchasing a plucking machine alone. Intrigued, I decided to search for and acquire another machine. This trend continued with more people inquiring about buying machines, leading me to gradually venture into the business of hiring and refurbishing these machines.
During this time, I noticed a gap in the market for spare parts. The existing service in this particular area left much to be desired, prompting me to take matters into my own hands. Not only did I start manufacturing parts to meet my own needs, but I also aimed to provide the poultry industry with a range of spare parts made to higher quality standards using superior materials, catering to the needs of customers.
...........In my line of work, my guiding principle when it comes to customer interactions is "as well as today, there is always tomorrow" or to put it another way "today's customer satisfaction paves the way for tomorrow's success". I can confidently say that a significant portion of our business with new clients is generated through positive word-of-mouth recommendations.
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Even from a young age, I had a natural affinity for poultry keeping. While I was still in school, I had a small flock of laying hens, and I would sell some of the eggs to both my teachers and local residents.
After finishing school, I decided to work on a farm before attending a small agricultural college. As part of my two-year work experience requirement, I decided to explore my interest in guinea fowl farming.
Luckily, the farm where I was employed had some unused small buildings that were perfectly suited for this venture. With the farmer's kind permission, I started with a batch of 30 guinea fowl and gradually expanded my enterprise. This allowed me to consistently have birds ready to be sold in the market.
My customers ranged from individuals to restaurants, hotels, and even wine bars. As repeat orders started pouring in, my flock grew to over 500 birds of different ages by the time I was nearing college.
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We stock numerous leading brands and are recommended suppliers of Senesi and Bingham equipment.
We refurbish and re-sell high quality used equipment from many of the industries leading brands.
We stock manufacturers, own brand and refurbished replacement parts for numerous plucking machines.
We service and repair a wide range of old and new equipment, drawing on years of industry knowledge.
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